RETURN POLICY

 

ALL RETURNS MUST BE CHECKED IN WITH THE CASHIERS.

Returns within 60 days of purchase with valid sales receipt will be refunded by original payment method or by in store credit

Store credits cannot be used to purchase Gift Cards.

Sorry, no refunds on the following items:

Cut Merchandise

Tinted Paint

Gift Cards

Receipts for purchases made with credit, debit cards, checks or your store account within the last 60 days MAY be located in our system.

All items must be returned in the condition in which they were purchased. We reserve the right to inspect the condition of all returns. All items must be approved by management staff.

In the case of a defective item return, management must also be notified. The 60 day policy also applies.

  

**Some manufacturers have some specific return policies and East Texas Hardware must follow those guidelines for proper return.

 

 ***Effective date 2-20-09. (This supersedes all previous policies)